Do not come to assess the users emails, though everything is set up right.
We use JIRA v6.4.5.
And I can not find the icon for the view Dasboard...
Would you please check if there are any exceptions thrown in your JIRA's log file? If possible, please send the related part of the log to us: sales at candylio.com
We have tested the plugin on our JIRA 6.4 test server and everything seems to work fine.
Please also check if you can access this URL: http://<yourhostname>:<port>/projects/CSAT?selectedItem=com.candylio.jira.plugins.jira-csat:happiness-report
Looking forward to your reply!
It seems like your sidebar is disabled. The root cause can be came from the other plugin or by disabled dark feature.
You can access your dark feature http://<Your domain>/secure/admin/SiteDarkFeatures!Default.jspa
Screen Shot 2016-09-19 at 4.47.06 PM.png
Are you using custom layout plugin ? if Yes it can be a root cause
Which ServiceDesk Version are you using ?
here some links you can reference https://confluence.atlassian.com/servicedeskserver030/setting-up-service-desk-users-761768734.html
Could you please give me the full log and which Java version you are using ?
I am trying to reproduce that's bug.
By the way could you give me your email? so that i can contact you directly when I found the problem and have a patch for you.
Hi Sergey Sukhaninskiy ,
The new release has been deploy to market place please update your latest and run re-index.
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