Does JIRA Comment Security Default work with JIRA Service Desk?

[IT]

We are very interested in making "internal comment" the default for JIRA Service Desk (as opposed to "respond to customer"). It's not exactly the same UI, which is why I question this and it was not apparent from the documentation I reviewed.

Is this something that is possible, or planned to be included?

Thanks!

[Oleksii Gnatkevych]

We've disabled the service-desk-comment-field module of the Service Desk plugin and now are happy with both plugins. The current problem (with version 1.6.2) is that per-transition configuration options do not have 'visible to all' among them.

Cheers,
Oles

service-desk-comment-field