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Does IWAAC support Jira Service desk ?

Dennis Hansen
Dennis Hansen November 25, 2015

Does IWACC support AD login for service desk, both for agents and for customers ?

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Bruno Vincent
Bruno Vincent
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November 25, 2015

Hi Dennis,

IWAAC does support AD authentication for any distribution of Jira, including JIRA Service Desk, as long as your users are managed by Crowd. If Crowd does not manage your customers but only your agents, only your agents will be provided with Integrated Windows Authentication.

Best regards,

Bruno

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