IWAAC does support AD authentication for any distribution of Jira, including JIRA Service Desk, as long as your users are managed by Crowd. If Crowd does not manage your customers but only your agents, only your agents will be provided with Integrated Windows Authentication.
Hey Atlassian community, I help lead engineering at Sentry, an open-source error-tracking and monitoring tool that integrates with Jira. We started using Jira Software Cloud internally last year, a...
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