Docminer plugin DTS error?

We are planning to use docminer jira plugin in order to relate project documents with jira tool. I downloaded docminer server.exe and jira plugin jar. I followed the steps in administration guide but I got following error in server starting.
DTS starting...
DTS startup is failed! [failed to start and connect] Office Home=C:/Program Files (x86)/LibreOffice 3.6
Likely a parameter is missing the the Java command line:-Djava.library.path=C:/Program Files (x86)/LibreOffice 3.6/URE/bin
I think this problem avoids "soffice" services to start. We can still connect docminer, see documents from our sharepoint portal however we cannot open them.
I set office home path correctly in office.properties configuration file. We tried libreoffice 3.4/3.4.5/3.5/3.6/3.6.2 and openoffice 3.4.1 versions. Our docminer server version is 2.4.2 and we also tried 2.3.3. Our operation system is windows 7. How can we resolve this problem?

1 answer

1 accepted

Hi,

The key is in this line:

-Djava.library.path=C:/Program Files (x86)/LibreOffice 3.6/URE/bin

DocMiner requires some native libraries provided by LibreOffice and located in the path above. In this case, LibreOffice architecture is x86 (32 bits). Hence, the architecture of the JVM running the DocMiner Server must also be 32 bits.

The JRE used by the DocMiner Server is set in the following file:

C:\Program Files (x86)\DocMiner Server\bin\setclasspath.bat

Setting the JRE_HOME environemnt variable there to point to a Java 32 bits will solve the problem.

Regards.

Pablo

It fixes the problem, thank you

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