Did the Redmine importer option dissappear from the latest cloud release? Edited

I have been happliy importing projects from Redmine to Jira all this last month.  However, I went to import my final project today and the importer is gone.  I tried to add the add-on and it says that I cannot which makes sense, but there is a place to try to add add-ons to the cloud instance.


Anyway, I am not sure where to turn to get my last but of data imported

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Gaston Valente Community Champion Jul 13, 2017

Hi, according to this is no longer supported:


You can try CSV

Thank you for helping me to navigate to a page with a clear statement on the deprecation.  I feared as much.  Being new to cloud-jira, is there a place to know what is coming.  I could have scheduled my work to be a little faster if I had known the feature was limited.

Gaston Valente Community Champion Jul 13, 2017

Cricket, that link is for Jira Server.

You can find the information regarding releases of cloud here:


Hope it helps

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