Diagramly - Images not showing/updating correctly on page

This application has real potential, but I do have a few issues:

1: When adding Diagramly to a page the created image does not update when changes are made.

2: Unsure how multiple users can access Diagramly without sharing the same workspace.

Can someone give me some advice on this. Would love people at our company to adopt it, but these few minor glitches are making that difficult.

4 answers

1) You could be experiencing the caching issue if you are using IE. Try clearing the cache to see if the image changes. The created .png is updated every time you save the diagram from the diagram editor.

2) You can import a diagram from another space. In page editor click on Diagramly macro and then go Select Diagram. Dialog will pop up and will allow you to search for diagrams.

Hope that helps.

& how would it be best to implement Diagramly so that each user can have their own access. At the moment it seems like I can only add it to a page which all users see (including the latest saved state - if it worked properly).

Hmm, interesting. I've had a few issues recently with IE9, including an issue in Jira 6 with CSS (the top header looked out of place). I managed to fix this issue by tweaking security settings.

But I do wonder. Is there a more suitable browser that offers better compatibility with Jira and Confluence? Cheers.

Perhaps Confluence user permissions are what you are looking for.

I'd recommend Chrome and Firefox for best experience.

Confluence user permissions to only allow certain users access? Not sure how it would work if a team of users work on a diagram though, if multiple people open the file then there might be a problem.

cheers.

Confluence pages are meant to be shared between users. If you want a standalone diagram editor with exclusive access to your diagrams try Draw.io

Oh okay. Draw.io would be a bit of a problem in our environment, it's disconnected from the outside world.

I kind of understand it's purpose now though. But would this collaboration work okay if someone else tried to edit a diagram when someone else has it open?

And I guess something like Firefox might be a better choice to get around the caching issue?

Many thanks.

Could you check that 1 is resolved please?

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Bridget Sauer
Published Apr 10, 2018 in Marketplace Apps

Learn about how Stefan K. built one of the *first ever* Marketplace apps

In this post you will discover more about the evolution of K15t software, some big topics they're currently focusing on in the app space, and a rare (not not funny!) photo of founders Mike Cannon-Bro...

12,304 views 11 24
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you