CustomWare Zendesk Connector Plugin - No External System Type Available

Versions: JIRA 6.0.6, Zendesk for JIRA 2.2.6

Dropdown for External System Type when setting up the connector has only --- None Available ---

Cannot set up connector because there are no external system types available.

Reinstalled plugin multiple times. I've followed the guide on Zendesk's site and I don't believe I've missed any steps. Any insight on this, or do I need to contact CustomWare?


4 answers

1 accepted

This widget could not be displayed.

I ended up just disabling then re-enabling the plugin, then it worked. I don't know why re-installing it didn't do the same thing, but apparently it's just one of those things.

This widget could not be displayed.

I am having this same problem with v6.0.6 of jira and Zendesk for Jira 2.2.6 - was there ever any answer to this?

This widget could not be displayed.

Had the same problem today when, but i ended up installing 2.2.5 instead. Didnt have any problems with that version.

This widget could not be displayed.

I am Chirag Shah and i am founder of IntegrateCloud Inc ( and we have launched a product which allows seamless connection between Zendesk and Atlassian Jira.I would really appreciate if you can go through this overview video and try free for 30 days on our website ( use google chrome or Mozilla or IE10.

Youtube URL (Overview on Connecting Zendesk and Jira)

Our website:

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Aug 22, 2018 in Marketplace Apps

How a Marketplace app tech team is achieving gender diversity

Hello! My name is Genevieve Blanch, and I'm the Marketing Manager at RefinedWiki, creators of apps to give teams the tools to customize Atlassian platforms. Currently, 44% of the tech team at Re...

492 views 3 18
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you