CustomWare Zendesk Connector Plugin - No External System Type Available

Versions: JIRA 6.0.6, Zendesk for JIRA 2.2.6

Dropdown for External System Type when setting up the connector has only --- None Available ---

Cannot set up connector because there are no external system types available.

Reinstalled plugin multiple times. I've followed the guide on Zendesk's site and I don't believe I've missed any steps. Any insight on this, or do I need to contact CustomWare?

Thanks.

4 answers

1 accepted

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I ended up just disabling then re-enabling the plugin, then it worked. I don't know why re-installing it didn't do the same thing, but apparently it's just one of those things.

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I am having this same problem with v6.0.6 of jira and Zendesk for Jira 2.2.6 - was there ever any answer to this?

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Had the same problem today when, but i ended up installing 2.2.5 instead. Didnt have any problems with that version.

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I am Chirag Shah and i am founder of IntegrateCloud Inc (www.integratecloud.com) and we have launched a product which allows seamless connection between Zendesk and Atlassian Jira.I would really appreciate if you can go through this overview video and try free for 30 days on our website (www.integratecloud.com).Please use google chrome or Mozilla or IE10.

Youtube URL (Overview on Connecting Zendesk and Jira)

https://www.youtube.com/watch?v=rpxTq9_uvlk

Our website:

www.integratecloud.com

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