How to set up JEMH profile so that a custom message can be sent out to external customers?
For example, instead of generic JIRA message, I would like to put some thing like:
Thank you for contacting us. A case has been created for you. Your case number is 12345.
We will answer your equestion shortly etc.
Please review the documentatation, and update this question if it resolve the question. Please also review your other outstanding questions that I have responded but have no feedback/marked as accepted :(
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