Custom notification message

[Simon Gao]

Hi Andy,

How to set up JEMH profile so that a custom message can be sent out to external customers?

For example, instead of generic JIRA message, I would like to put some thing like:

Thank you for contacting us. A case has been created for you. Your case number is 12345.

We will answer your equestion shortly etc.

[Andy Brook [Plugin People] · Accepted solution]

Hi Simon,

This is covered in https://javahollic.atlassian.net/wiki/display/JEMH/Send+a+simple+acknowledgement

Please review the documentatation, and update this question if it resolve the question. Please also review your other outstanding questions that I have responded but have no feedback/marked as accepted :(

[Simon Gao]

Thanks Andy. This is helpful. We've got it working. This ticket can be closed.

[Andy Brook [Plugin People]]

Please mark as answered?