Custom field does not appear anymore

Don't know why but since some days I miss some custom fields on all screens.


Regardless which screen where these fields should appear, the "Configure Fields" dialogue means:

2017-11-28 16_04_21-Create Issue - JIRA.png

But the "Where is my field?" dialogue means it should be available:

2017-11-28 16_05_19-Where is my field_ - JIRA.png


I also checked 

  • screen schemes
  • issue type screen schemes
  • custom field configs
  • field configs
  • field config schemes
  • re-index (background)

2017-11-28 16_08_44-View Field Configuration - JIRA.png2017-11-28 16_07_08-Configure Screen - JIRA.png


In issues where the field has a value, it appears in the issue view, but when I open the create/edit screen, it is not available. I know it was there before but I have no clue what has changed in the background of JIRA.

Any ideas what the problem could be?

Big thanks in advance. 

Kind regards



2 answers

1 accepted

Is it a read only text field? If so it will not appear on the create and edit screens and you can only programmatically set its value.

Yes it is read only. Thanks a lot.
2017-11-29 08_52_47-Custom fields - JIRA.png

0 vote

Did you check that the field is configured on the edit and create screens for your issue type and project?

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