How to auto populate the team member's department based on their user name.
I have 5 departments each having 20 - 50 people in them. When they are the the reporter or assignee, I have a custom field that calls for their department.
I would like the department custom fields to auto populate based on those 5 lists.
Additionally, there is a lot of movement in the lists.
What would be the best way to do this?
The easiest would probably to create these 5 departments as JIRA Groups, so that you can benefit from JIRA's group management interface to maintain them.
Then you could use a Set Field Value to Constant or Groovy Expression post-function from JIRA Misc Workflow Extensions (JMWE) to look up the reporter or assignee against these 5 groups (with a simple script) and set the custom field value accordingly.
If you want the department custom fields to adjust dynamically on existing issues when a user moves from one department to another, then you'd be better off using a Calculated Text Field from JIRA Misc Custom Fields (JMCF) and, again, a simple script to look up the department using the groups.
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