Custom Space User Management Plugin groups missing after upgrade from Confluence 3.4 to 4.3

Has anyone encountered an issue where their space groups are missing after an upgrade? We're on track to upgrade our production instance from Confluence 3.4 to 4.3 but during testing users have noticed that several spaces (not all) are missing groups that exist on the old 3.4 install.

2 answers

1 accepted

0 vote
Ahmad Danial Atlassian Team Oct 27, 2013

Hey there, Tom.

I noticed that it has been a while since you received any response here. Therefore, I would recommend you to contact the plugin vendor to get your query answered.

Hope this helps and good luck.

It's been a while since our upgrade early last year but we never received or found a solution to the issue. As a workaround we kept a copy of our old production image running so our helpdesk could compare space users and groups to replace them as necessary. Hopefully this issue won't recur during our next upgrade. We'll contact the new plugin vendor if we encounter any issues.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Bridget Sauer
Published Apr 19, 2018 in Marketplace Apps

Calling all developers––You're invited to Atlas Camp 2018

 Atlas Camp   is our developer event which will take place in Barcelona, Spain  from the 6th -7th of   September . This is a great opportunity to meet other developers and get n...

366 views 0 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you