Creating Script Listener for UserCreated


i'm trying to catch event when new user is created via JIRA Service Desk customer portal.

So, for testing purposes, i've configured script listener to send me Email on AutoUserCreatedEvent,UserAuthenticatedEvent,UserCreatedEvent

But nothing happens when i'm signing up in customer portal. Please, help me

3 answers

0 vote
Vasiliy Zverev Community Champion Dec 28, 2015

Are you sure that email will be send into requared case. Test this first. MAybe you have some trouble with mail. It is better to write to the atlassian-jira.log if you want to test something.

0 vote

Does it work when you manually create a new user? Also make sure you add a log message as Vasiliy suggested, eg: log.warn ("USER CREATED") and look for that string in the logs.

Vasiliy, thanks, i will try to test it with another event to be sure that emails are sent by listener. Jamie, no, it doesn't work when i'm creating user manually. It's not a custom groovy script, i'm using Email Sending listener, which is bundled with Script Runner.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Jul 10, 2018 in Marketplace Apps

If you’re an Atlassian app developer, you’ll want to know about Atlas Camp!

This September 6-7, hundreds of Atlassian App developers will flock to Barcelona Spain to build skills, discover product roadmaps, meet face-to-face with the Atlassian team, and learn how to extend t...

179 views 0 4
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you