Could not load FunctionProvider class in new workflow

When running a SynapseRT transitition we get the following error message below.

What we have done to work around it was to remove a post step 

Step 3 Ready for execution
Type: class
Class: com.go2group.jira.plugin.synapse.operation.AssignSubtestsFunction

then it "works", but I would like to understand what could be the underlying issue.

JIRA version v7.1.9#71013-sha1:1aa0586

SynapseRT version 8.3


Best regards


2016-08-16 14:00:22,793 http-nio-8080-exec-7 ERROR xxxx 840x10577x1 enh5iv /secure/WorkflowUIDispatcher.jspa [c.a.jira.workflow.OSWorkflowManager] Caught exception while attempting to perform action 11 from workflow 11314 on issue 'CCTEST-12'
com.opensymphony.workflow.WorkflowException: Could not load FunctionProvider class
at com.opensymphony.workflow.AbstractWorkflow.executeFunction(
at com.opensymphony.workflow.AbstractWorkflow.transitionWorkflow(
at com.opensymphony.workflow.AbstractWorkflow.doAction(
at com.atlassian.jira.workflow.OSWorkflowManager.doWorkflowActionInsideTxn(
at com.atlassian.jira.workflow.OSWorkflowManager.doWorkflowAction(
at com.atlassian.jira.bc.issue.DefaultIssueService.transition(
at com.atlassian.jira.web.action.workflow.SimpleWorkflowAction.doExecute(
... 1 filtered
at com.atlassian.jira.action.JiraActionSupport.execute(
... 7 filtered
at javax.servlet.http.HttpServlet.service(
... 50 filtered
at com.atlassian.greenhopper.jira.filters.ClassicBoardRouter.doFilter(
... 62 filtered
... 89 filtered
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$ Source)
at org.apache.tomcat.util.threads.TaskThread$
at Source)

2 answers


From SynapseRT 8.x onwards, you do not need these Function Providers anymore.  You can safely remove it from your Workflow Configuration.  SynapseRT 8.x does not insist any specific workflow/ workflow configuration.

Please refer to point no. 6 in the Upgrade section in the below URL

Will this problem be solved? I have encountered it now.

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