Copy to Subtask plugin giving error "file not available"


The Install button in Jira is saying: "the file for 'copy to subtask' is not available". Checked via wget  - url is working. However we can't install it - we have Jira version 7.1.9, build 71013.

Help appreciated.


1 answer

0 votes

Have you installed the JSP files that come along the JCTS plugin?

Yes, there were only 3 JSP files - we did it manually, from the command line. But after that, we can't see the plugin name in the "User installed add-on list".

When we first tried through the UI, in the logs, following error was presented:
"2017-09-27 11:04:39,163 UpmAsynchronousTaskManager:thread-4 ERROR userx 525x143905x1 mjwa4e, /rest/plugins/1.0/installed-marketplace [c.a.u.c.r.resources.install.InstallFromUriTask] Error downloading plugin from"

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