I would like to copy a custom field of a users fullname to the assignee. I have tried to use a Post-Function which Copy the value from one field to another the problem is that the fullname for some reason is not matched in the assignee. I guess since assignee works with usernames and not the users fullname.
Is there a way around this ?
This is a database field it connects to our CRM system. What i would like is to take the Customer Responsible Consultant which is saved in that Custom Field and assign the issue automatically to him for that i want to copy the database field (fullname in CRM) and assign it correctly. Now it seems to create a user automatically.
We use JIRA Software 7.1.10
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