Confusing message displays when voting or completing survey

I'm testing this plugin out, and when I vote or answer a survey question I receive the message, "You have successfully removed your vote". When the page reloads, the vote has been properly placed/saved.

I'd love to use this plugin, but this bug could be confusing to my users.

1 answer

Hi Courtney,

i see. Thanks for bringing this to my attention. Usually the confirmation message is shown so shortly that i never recognized it (of course a developer is blind to its own failures).

it will be fixed with the next release and is tracked in this plugins issuetracker:

Update: The issue has been resolved. The next scheduled release is planed in the next 7 days, if that is ok for you.

Update #2: The new version 2.8.1 has been released which resolves this issue.

Hi Courtney, did you try the new version? Are you still having any issues, especially the here mentioned problem?


Using version 2.8.2, the popup still appears after making a vote. Has the fix been delivered?

Yes the fix has been published as mentioned by "update #2" and can be seen on github in the actual sourcecode. Can you state the exact steps and or attach screenshots which trouble you?

I click on a checkbox under a question. Then:

1. The popup is displayed:

2. The vote result is displayed:

The popup is misleading. It would be better not to have it.

Thanks for the details.

i know the message is displayed miliseconds before the actual page reload is done, but

  1. the message is visible very short termed
  2. the message fits perfectly what happens shortly after (after the page refresh is done), doesnt it?

What exactly is misleading? First you voted, message box correctly states that you have voted, after that the list displays your vote. I cant see any inconsistency in that

Hi Frank,

The popup display is confusing as:

1. This confirmation is redundant, and thus useless, with the display of the vote results that appears afterwards

2. It slows down the display of the whole Confluence page.

Therefore, would it be possible to remove this popup?

Hi Nicolas,

sure this is possible. The source code is available for anyone anyway, so even a pull request is fine. I created a improvement request the question to either toggle between displaying messages or removing them all along. I still hasitate to remove them completely as i like confirmation like "your changes have been stored". But i am fine both ways, actually.

Actually i am not using confluence myself for over 3 years now, so i dont have a decent userbase i can test it ;).

The confirmation message has been removed as noted in the improvement request

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Published Apr 19, 2018 in Marketplace Apps

Calling all developers––You're invited to Atlas Camp 2018

 Atlas Camp   is our developer event which will take place in Barcelona, Spain  from the 6th -7th of   September . This is a great opportunity to meet other developers and get n...

366 views 0 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you