We try to export several JIRA tickets with the option ‘Export Issues (Xporter for JIRA)’ in bulk change.
We got following message on the page:
Unable to export the selected issues. You don't have permissions to use Xporter for JIRA for the following issues: BIF-700;
With our investigating, we found it's not real permission problem. The root cause is we have not associatd templates to the issue type of BIF-700. After we set up the association, it works expectedly.
The above exception message for the case really makes people confused.
Could you please refine it?
Hey Atlassian community, I help lead engineering at Sentry, an open-source error-tracking and monitoring tool that integrates with Jira. We started using Jira Software Cloud internally last year, a...
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