Hi Team,
We try to export several JIRA tickets with the option ‘Export Issues (Xporter for JIRA)’ in bulk change.
We got following message on the page:
Unable to export the selected issues. You don't have permissions to use Xporter for JIRA for the following issues: BIF-700;
With our investigating, we found it's not real permission problem. The root cause is we have not associatd templates to the issue type of BIF-700. After we set up the association, it works expectedly.
The above exception message for the case really makes people confused.
Could you please refine it?
Thanks!
Jay
Hi Jay,
Ok, we will improve that message. Thank you for your feedback!
Best Regards
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.