Configs and Template not working in Trial Version?

Hi,

We are currently evaluating JETI plugin v5.2 (https://marketplace.atlassian.com/plugins/com.metainf.jira.plugin.emailissue)

I can see the new features in the Configuration like default receiver, default mail type etc..

I can also create my own email tempates.

However, I noticed that the configs and templates was NOT applied to the actual emails? I am wondering if this is because we are still testing under evaluation license? Or maybe I am missing something in the installation? Thanks in advance!

1 answer

1 accepted

Hi Erwin,

Please note that global configuration settings may be overridden by your personal settings.

Users are allowed to override the global configurations by opening the Options panel, setting their preferences and clicking "Send & Remember settings" in the main email page.

Do you think it is possible in your case?

As a cross check, please disable user options by switching on the checkbox "Disable User Options" in the configuration page. Once you did this, try to send emails and check if the settings are applied.

The plugin is always fully functional regardless what type of license you have.

Please let me know how you proceed.

Tibor

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Bridget Sauer
Published Thursday in Marketplace Apps

Calling all developers––You're invited to Atlas Camp 2018

 Atlas Camp   is our developer event which will take place in Barcelona, Spain  from the 6th -7th of   September . This is a great opportunity to meet other developers and get n...

85 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you