I have installed the client on my Windows but nothing happens when I run it. ¿What's wrong?

Thanks,

7 answers

1 accepted

Hi Arkaitz,

thank you for your message. Could you provide more information to me?

What version of Windows do you use? Version 7, 8, 8.1, 10? Have you downloaded the installation package with JRE or not? Which installation package have you downloaded, please?

Can you see the program icon in the windows task bar like it is described on the first picture in the guide https://morosystems.atlassian.net/wiki/display/CONFBOX1/Getting+started+with+Confbox?

And could you describe the way how you run the program and if there are some logs or error messages could you share them with me, please?

Thank you for the details.

Best regards,
Tomas 

Hello Arkaitz,

thank you for your comment. I see that you are using the old version of Confbox Client. Please, download the new version. It should work.

https://morosystems.atlassian.net/wiki/display/CONFBOXDOCS13/Download+Confbox+client+for+Windows.

Please, let me know if it works or not. Thank you.

Tomas

Hi Tomas!

I have Windows 7. And I have downloaded the package with the JRE.

I tried to run it by double clicking the program icon. Nothing happens.

I also tried to execute it from the cmd window:

ConfBox.png

 

Thanks!

Arkaitz

Hi Tomas!

I didn't see the new client. I have just installed it and it works smile

However, I have upgraded Confluence to the newest version and it says it will not work with ConfBox. Will I have some problem?

Thanks,

Arkaitz Bastida

Hi Arkaitz,

we have checked the Confbox with Confluence 5.9.3 today and it works well. Could you share more details with us? Screenshots? Logs? Etc. Thank you.

Cheers,
Tomas 

Hi Tomas,

Confbox works well. The only thing is that in our Confluence Administration Panel, it says that it's not compatible (although it works).

Thanks,

Arkaitz Bastida

Hi Arkaitz,

thank you for your input, we will check the compatibility notice and fix it in the next plugin release.

Enjoy using ConfBox and write back if you encounter any other issues.

Regards

Pavel

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Jul 10, 2018 in Marketplace Apps

If you’re an Atlassian app developer, you’ll want to know about Atlas Camp!

This September 6-7, hundreds of Atlassian App developers will flock to Barcelona Spain to build skills, discover product roadmaps, meet face-to-face with the Atlassian team, and learn how to extend t...

173 views 0 4
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you