Compare condition with reporter.displayname vs reporter.emailaddress


I have a use case where I need to compare both and if they match then continue on to the actions.

If does not appear to work.  I'm using.

issue.reporter.displayname equals issue.reporter.emailaddress

Here is a screenshot of the step.

Many Thanks,




2 answers

0 vote

I don't think those are the correct macros for what information you are looking for.  Instead I dug into the docs on Smart Fields in the automation plugin guide and found the field names should instead be:


I could see why you might have been trying to prepend the 'issue.' as just about all the other fields on the issue do all seem to use that format, but the reporter field looks to be different here.

Andreas Knecht Community Champion Sep 08, 2017

Hi Andy,

Thanks for the reply.

Both 'issue.reporter' and 'reporter' will work.  We just added 'reporter' for convenience since it's used so often.

I think the problem in Larry's example was that the second value had '((issue.reporter.emailAddress}}' instead of '{{issue.reporter.emailAddress}}'.



Thanks, I will give that a shot.

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