Probably this question ahs been asked before, but just to be sure.
I would like to have a transition 'escalate to development'. When the user initiates the transition, a popup form is presented allowing the user to create a new issue in a project. When he confirms the transition by clicking the 'create' button, the issue is created, and automatically linked to the originating issue.
When the user cancels, the transition fails, nothing is created.
How can this be configured ?
You would need to have a custom field visible on the transition screen to capture the to project value. Then order the post function to follow "Update change history for an issue and store the issue in the database" so the custom field is available with the new value. In the configuration, use variable replacement of the custom field in the specific project field.
Unfortunatly, with Exocet you cannot display a popup during a workflow transition. I am sure you can find some workaround, but for us a popup during a transition does not make sense. There is some kind of problems... What about a transition screen define in jira, you should display both popup ? And what about bulk operation (pass transition), you would display as many popup as issue to treat ?
It's certainly a thema on which we have to work, however for the moment we don't have a solution
Hey Atlassian community, I help lead engineering at Sentry, an open-source error-tracking and monitoring tool that integrates with Jira. We started using Jira Software Cloud internally last year, a...
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