We are evaluating the Checklist for JIRA add-on, and have encountered a problem.
I have a checklist field with a number of global items.
I have added two modify functions to my workflow.
When doing the "send back to developer", the added items are replaced, but the original items are unchecked, even if the modify functions do not have the "Uncheck All Items" selected in any of the functions.
Sure. I will try to explain our use case:
The global items are typically what the developers need to do:
The added items is added when sending to test and is what the tester need to do:
So if tester finds a defect he will send back the issue.
When the defect has been resolved, the developer will send the issue to test again, this will then add a duplicate set of the added items.
You could of course argue that it is not completely wrong that the original items are reset, since this needs to be “revisited”, but since it usually is just a matter of updating code and rerun unit test, we want to minimize the admin burden for the developers.
one alternative solution would be, if it is possible, to only add new items if they have not already been added. is it possible to have such a criteria?
Or would you recommend another way to solve this use case?
We would like to avoid adding all items from the beginning.
Thanks for the explanation!
I cannot think of any way of doing what you want with Checklist. The idea of only adding the item if it doesn't exist is good and could be useful for many customers but the way you use global and issue-level items is kind of unique to your organisation. I will add the idea or only adding item in a transition if they don't exist in my backlog.
Sorry if Checklist cannot fully handle your use case.
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