Cannot see add-on even though I am an administrator

I have purchased and installed this add-on into JIRA 7.0.4 but am unable to see the option under the Project overview screen.  The documentation says only administrators can see this.  I am definitely part of the jira-administrators group and have admin access to the project. Has this add-on been testing in JIRA 7???


I've noticed several other comments with the same issue yet no responses.  Do the developers of this add-on review this forum as none of them have answers.

1 answer

Hey John,

You can contact their support through the following e-mail:

I hope this helps!



Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Bridget Sauer
Published Thursday in Marketplace Apps

Calling all developers––You're invited to Atlas Camp 2018

 Atlas Camp   is our developer event which will take place in Barcelona, Spain  from the 6th -7th of   September . This is a great opportunity to meet other developers and get n...

97 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you