Cannot see add-on even though I am an administrator

John Mengel December 15, 2015

I have purchased and installed this add-on into JIRA 7.0.4 but am unable to see the option under the Project overview screen.  The documentation says only administrators can see this.  I am definitely part of the jira-administrators group and have admin access to the project. Has this add-on been testing in JIRA 7???

 

I've noticed several other comments with the same issue yet no responses.  Do the developers of this add-on review this forum as none of them have answers.

1 answer

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William Zanchet [Atlassian]
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December 16, 2015

Hey John,


You can contact their support through the following e-mail:

dave.lane@metova.com

I hope this helps!

 

Cheers,
WZ

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