Cannot retrieve custom field value from user picker type

I been having a hard time finding out why this is not working. I am trying to get the custom field value of "Affected User" which is a user picker field.

Here's my groovy script.

import com.atlassian.jira.ComponentManager
import com.atlassian.jira.issue.customfields.manager.OptionsManager

def componentManager = ComponentManager.instance
def optionsManager = ComponentManager.getComponentInstanceOfType(OptionsManager.class)
def customFieldManager = componentManager.getCustomFieldManager()

def type = issue.getIssueTypeObject().getName()
def summary = issue.getSummary()
def cf1 = customFieldManager.getCustomFieldObjectByName("Affected User")
def user = issue.getCustomFieldValue(cf1)

The type and summary works fine when I run it in the script runner with the following code:

def componentManager = ComponentManager.getInstance()
def issue = componentManager.getIssueManager().getIssueObject("ACR-42")

I get the following results with script runner:


Any idea why I can't actually retrieve the user name?

2 answers

1 accepted

This widget could not be displayed.

The actual user name (not the User object) should be:


This widget could not be displayed.

Thanks. That worked. Always missing something simple.

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