Cannot log work in zephyr

Cannot log work in zephyr

5 answers

1 accepted

This widget could not be displayed.

Hi CK,

We consider the "log work" function similar to the workflow process in JIRA. These features are great for bugs or other issue types, but can't easily be translated into testcases.

Testcases exist as an issue and then are executed multiple times in various environments/builds. As it stands, we just can't have the log work counter functioning as normal on an issue. If we did, each time the testcase was executed you'd log more work on it and total work would be an acculumation of every execution. This could be confusing.

I'd think you want to know how long each execution is taking.

To me this sounds like a correct implementation of the function would be to have worked logged per testcase execution, not in the issue itself. We'd need to build this function in the testcase execution screen area.

I'll add this to our feature request list.

Kind Regards,


Hi, Is there any update about this feature? We need to know how long an execution is taking. Also we are giving an estimation during test issue creation but can not track time spent. Thanks and regards, Özge

Hi Ozge, We are still tracking this feature request. However, due to giving priority to more popular requests, we have had to postpone this feature. There is currently no timeline for the feature implementation but our project team is aware of it and will continue to look into it as new releases are built. If you know of other Zephyr for JIRA users who are interested in this feature, please tell them reach out and let us know! Regards, Daniel

This widget could not be displayed.


It is absolutely a required feature. How can the project be planned and tracked without it? We are in evaluation process for Zephyr and this is a real issue.



This widget could not be displayed.

While Zephyr removes the log work menu item for tests (in kind of a hacky way), it's actually still possible to log work by using JIRA's operations dialog box:

  1. Visit the test case you want to log work on.
  2. Type . (period) to open the operations dialog box.
  3. Type "log" in the operations search field.
  4. Choose "Log Work" to log work on this test case.

Hope this helps.


Hi Remo,

How you achieve step two "Type . (period) to open the operations dialog box."

Where you type ". (period)"?

Kind Regards,


Just type "." (period) on your keyboard, it's a keyboard shortcut to open the operations dialog box.

Thank you very very much!! works

This widget could not be displayed.

Hey Chirs,

I want to log the time spent in Zephyr Test. Standard jira have, but missing in zephyr

This widget could not be displayed.

Hi CK,

Could you please send an email to support at getzephyr dot come providing a little more detail about what you are seeing and also the Atlassian-JIRA logs from the server?

Work can mean many things. What are you trying to do? What errors are you seeing? Maybe a screen shot of an error would be helpful to include as well.

Kind Regards,


Suggest an answer

Log in or Sign up to answer
Community showcase
Published Aug 22, 2018 in Marketplace Apps

How a Marketplace app tech team is achieving gender diversity

Hello! My name is Genevieve Blanch, and I'm the Marketing Manager at RefinedWiki, creators of apps to give teams the tools to customize Atlassian platforms. Currently, 44% of the tech team at Re...

508 views 3 18
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you