Cannot find "Manage Plugins" link in admin page

Hi:
I want to install a plugin using adminstrator but cannot find "Manage Plugins"
link in administration's "Plugins" page as decribed below, so I do not know how
to install and upload a plugin from UPM. A screen picture is uploaded for trouble
shotting. Thanks for any help in advance.
3. Install add-on in JIRA
Note: You must have administrative rights to install an add-on.
  • Open your Atlassian JIRA application and log in.
  • Navigate to the administration section. You may need to log in again (we're super secure).
  • Choose "Plugins", then navigate to "Manage Plugins" (the "Install" section in older versions).
  • Click the "Upload Plugin" link and upload this file.

1 answer

1 accepted

Do you have system administrator rights in your JIRA instance?

If you are using "on demand", then you won't have admin rights and can't do the upload.

Hi Renjith and Nic:

Thanks for your comment. However, I do have system adminstrator right and our JIRA

instance is running in-house, not "on demand".

Can you get us a screenshot of the Plugin menu (drop down expanded) when you go to JIRA Administration (Link on the top right corner).

EDIT: And btw, do you see a 'Manage Addon', plugins are called addons now.

When I click "Plugins" item in the "Plugins" menu, I do see the existing page of plugins, but

the update message does not pop up. Is there any way I can install the new UPM manually?

Here is the screenshot

Universal Plugin Manager seems to be an old version.

Can you click on the 'Plugins' item in the "Plugins" menu? It should lead you to the existing page of plugins, and you should get a message that your "Universal Plugin Manager" has an update. Do the update and you will get the direct menu options.

Here is my "Plugins" page

Do you have access to internet?

If yes, you should find an option somewhere in that page to upload a new plugin (either using a URL or directly from disk) . You can either provide the download link from this URL or download it an provide it from the disk. https://marketplace.atlassian.com/plugins/com.atlassian.upm.atlassian-universal-plugin-manager-plugin

I can't tell you the exact place to click as I have no clue how the old UPM looks, if you add screenshots, it will help.

Or do this. Download the right version for your JIRA version from here https://marketplace.atlassian.com/plugins/com.atlassian.upm.atlassian-universal-plugin-manager-plugin

And place it in jira home/plugins/installed-plugins and restart JIRA

Click on the first line 'Atlassian Universal Manager Plugin', and you will see and update button. Click that.

The second way works! Thank you very much, Renjith.

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