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Cannot delete insight object

Antoine Berry
Antoine Berry
Community Leader
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January 18, 2018

Hi,

I have troubles deleting some objects in my schema. It seems to be the case if the object has external references linked to it. Nonetheless I can successfully delete an object if it has no actual reference filled.

You can find the logs below (since we cannot add an attachment)

Regards,

Antoine

image.png

 

2018-01-18 17:34:04,112 http-nio-8300-exec-4 ERROR berrya 1054x387x1 nlnkcg 10.76.141.20,10.198.47.248 /rest/insight/1.0/object/217533 [c.s.j.spi.container.ContainerResponse] Mapped exception to response: 500 (Internal Server Error)
com.riadalabs.jira.plugins.insight.channel.web.api.rest.exception.ServerErrorWebException: com.riadalabs.jira.plugins.insight.common.exception.RuntimeInsightException: InsightRuntimeException: nested exception is: null
 at com.riadalabs.jira.plugins.insight.channel.web.api.rest.services.ObjectResource.deleteObject(ObjectResource.java:845)
 at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
 at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
 at java.lang.reflect.Method.invoke(Method.java:498)
 ... 19 filtered
 at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:154)
 ... 1 filtered
 at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:68)
 ... 32 filtered
 at com.atlassian.servicedesk.internal.web.ExternalCustomerLockoutFilter.doFilter(ExternalCustomerLockoutFilter.java:56)
 ... 13 filtered
 at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
 ... 53 filtered
 at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66)
 ... 1 filtered
 at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64)
 ... 16 filtered
 at com.atlassian.plugins.rest.module.servlet.RestSeraphFilter.doFilter(RestSeraphFilter.java:37)
 ... 23 filtered
 at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30)
 ... 5 filtered
 at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.lambda$invokeFilterChain$0(CustomerContextSettingFilter.java:181)
 at com.atlassian.servicedesk.internal.utils.context.ReentrantThreadLocalBasedCodeContext.rteInvoke(ReentrantThreadLocalBasedCodeContext.java:134)
 at com.atlassian.servicedesk.internal.utils.context.ReentrantThreadLocalBasedCodeContext.runInContext(ReentrantThreadLocalBasedCodeContext.java:52)
 at com.atlassian.servicedesk.internal.utils.context.CustomerContextServiceImpl.runInCustomerContext(CustomerContextServiceImpl.java:38)
 at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.inCustomerContext(CustomerContextSettingFilter.java:169)
 at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilterImpl(CustomerContextSettingFilter.java:128)
 at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilter(CustomerContextSettingFilter.java:121)
 ... 4 filtered
 at com.atlassian.jwt.internal.servlet.JwtAuthFilter.doFilter(JwtAuthFilter.java:32)
 ... 8 filtered
 at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
 ... 4 filtered
 at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36)
 ... 26 filtered
 at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25)
 ... 23 filtered
 at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
 at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
 at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
 at java.lang.Thread.run(Thread.java:745)
Caused by: com.riadalabs.jira.plugins.insight.common.exception.RuntimeInsightException: InsightRuntimeException: nested exception is: null
 at com.riadalabs.jira.plugins.insight.services.core.AbstractService.handleException(AbstractService.java:1140)
 at com.riadalabs.jira.plugins.insight.services.core.impl.ObjectServiceImpl.deleteObjectBean(ObjectServiceImpl.java:643)
 at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
 at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
 at com.atlassian.activeobjects.tx.TransactionalProxy.invoke(TransactionalProxy.java:60)
 at com.atlassian.activeobjects.tx.TransactionalProxy.access$000(TransactionalProxy.java:18)
 at com.atlassian.activeobjects.tx.TransactionalProxy$1.doInTransaction(TransactionalProxy.java:49)
 at com.atlassian.sal.core.transaction.HostContextTransactionTemplate$1.doInTransaction(HostContextTransactionTemplate.java:21)
 at com.atlassian.jira.DefaultHostContextAccessor.doInTransaction(DefaultHostContextAccessor.java:34)
 ... 2 filtered
 at java.lang.reflect.Method.invoke(Method.java:498)
 at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26)
 at com.sun.proxy.$Proxy541.doInTransaction(Unknown Source)
 ... 2 filtered
 at java.lang.reflect.Method.invoke(Method.java:498)
 at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:136)
 at com.sun.proxy.$Proxy541.doInTransaction(Unknown Source)
 at com.atlassian.sal.core.transaction.HostContextTransactionTemplate.execute(HostContextTransactionTemplate.java:18)
 ... 2 filtered
 at java.lang.reflect.Method.invoke(Method.java:498)
 at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:302)
 at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:56)
 at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:60)
 at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
 at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133)
 at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121)
 at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
 at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:70)
 at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:53)
 at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
 at org.eclipse.gemini.blueprint.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:57)
 at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
 at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133)
 at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121)
 at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
 at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:208)
 at com.sun.proxy.$Proxy993.execute(Unknown Source)
 at com.atlassian.activeobjects.internal.SalTransactionManager.inTransaction(SalTransactionManager.java:42)
 at com.atlassian.activeobjects.internal.AbstractLoggingTransactionManager.doInTransaction(AbstractLoggingTransactionManager.java:16)
 at com.atlassian.activeobjects.internal.EntityManagedActiveObjects.executeInTransaction(EntityManagedActiveObjects.java:204)
 at com.atlassian.activeobjects.osgi.TenantAwareActiveObjects.executeInTransaction(TenantAwareActiveObjects.java:336)
 ... 2 filtered
 at java.lang.reflect.Method.invoke(Method.java:498)
 at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:302)
 at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:56)
 at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:60)
 at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
 at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133)
 at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121)
 at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
 at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:70)
 at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:53)
 at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
 at org.eclipse.gemini.blueprint.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:57)
 at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
 at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133)
 at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121)
 at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
 at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:208)
 at com.sun.proxy.$Proxy2435.executeInTransaction(Unknown Source)
 at com.atlassian.activeobjects.tx.TransactionalProxy.executeInTransaction(TransactionalProxy.java:46)
 at com.atlassian.activeobjects.tx.TransactionalProxy.invokeInTransaction(TransactionalProxy.java:39)
 at com.atlassian.activeobjects.tx.TransactionalProxy.invoke(TransactionalProxy.java:31)
 at com.sun.proxy.$Proxy2967.deleteObjectBean(Unknown Source)
 at com.riadalabs.jira.plugins.insight.channel.web.api.rest.services.ObjectResource.deleteObject(ObjectResource.java:828)
 ... 255 more

 
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2 answers

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Oles Hnatkevych (Princip-IT)
Oles Hnatkevych (Princip-IT) May 24, 2018

First step - reindexing Insight.

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Alexander Sundström
Alexander Sundström
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January 31, 2018

Hi Antoine,

As this seems to be a bug, could you report this on our portal at https://portal.riada.se/projects/RPS/queues/custom/114 ?

Best Regards
Alexander

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Antoine Berry
Antoine Berry
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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February 5, 2018

Hi Alexander,

Done : RPS-5372

Regards,

Antoine

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