Cannot create new board in artezio Kanban Board

When trying to create a new Kanban board, getting the error - Cannot open board, probably it has been removed.

Has anyone face this error before.

9 answers

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Hi, Anne, please tell me plugin, JIRA and OS versions.

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Dmitry - The plug in is Artezio Kanban Board for JIRA (ver 1.2.1) and the JIRA version is 5.2.8

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Anne - Would you please check your JIRA logs and send us any suspicious messages you will encounter

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Hello,

We've have a problem on your kaban for Jira plugin when we try to configure it :

Uncaught TypeError: Object #<Object> has no method 'projectOrFilterPicker' 
com.artezio.artjiraboard.jiraboard-plugin:art-jiraboard-gadget-resources.js:2752

As the problem on your other plugin Artezio Burndown Chart : https://answers.atlassian.com/questions/215590/empty-gadget

Version : Plugin 1.2.1 - Atlassian JIRA v6.0.4

Thanks,

Regards,

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I have the same error: "Cannot open board, probably it has been removed."

Can anyone from Artezio comment on this?

Would you please describe sequence of steps which caused this error. If you have an opportunity to make screenshots of the exception it will be of a great help to us. You may send the screenhots to dmitry.kintsel@gmail.com.

For the quick assistance please send emails to support@artezio.com.

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Would you please describe sequence of steps which caused this error. If you have an opportunity to make screenshots of the exception it will be of a great help to us. You may send the screenhots to dmitry.kintsel@gmail.com.

For the quick assistance please send emails to support@artezio.com.

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The sequence :

1.Add a new gadget board in your dashboard : A new gadget board appears with a default board

2.Try to modify the gadget board in order to customize the board you want in your dashboard

3.Gadget board is blank and a javascript issue fires in javascript console

An email has been sent to support.

Regards

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Thanks for your post and email. The problem was fixed in version 1.2.1.1 The new version is available on https://marketplace.atlassian.com/plugins/com.artezio.artjiraboard.jiraboard-plugin

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Actually I was able to do this for old projects which might have created long back in old version jira. I tried comparing old and new projects and actually got issue with project summary.

Go to Project Summary > Change the Project Description > Description Box > Clear it and Update.

It worked for me flawlessly. Hope it helps others.

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