Cannot create new board in artezio Kanban Board

[Anne Hicks]

When trying to create a new Kanban board, getting the error - Cannot open board, probably it has been removed.

Has anyone face this error before.

[Dmitry Kintsel]

Hi, Anne, please tell me plugin, JIRA and OS versions.

[Anne Hicks]

Dmitry - The plug in is Artezio Kanban Board for JIRA (ver 1.2.1) and the JIRA version is 5.2.8

[Dmitry Kintsel]

Anne - Would you please check your JIRA logs and send us any suspicious messages you will encounter

[Emmanuel Benoit]

Hello,

We've have a problem on your kaban for Jira plugin when we try to configure it :

Uncaught TypeError: Object #<Object> has no method 'projectOrFilterPicker' 
com.artezio.artjiraboard.jiraboard-plugin:art-jiraboard-gadget-resources.js:2752

As the problem on your other plugin Artezio Burndown Chart : https://answers.atlassian.com/questions/215590/empty-gadget

Version : Plugin 1.2.1 - Atlassian JIRA v6.0.4

Thanks,

Regards,

[Mobi Helfer]

I have the same error: "Cannot open board, probably it has been removed."

Can anyone from Artezio comment on this?

[Dmitry Kintsel]

Would you please describe sequence of steps which caused this error. If you have an opportunity to make screenshots of the exception it will be of a great help to us. You may send the screenhots to dmitry.kintsel@gmail.com.

For the quick assistance please send emails to support@artezio.com.

[Dmitry Kintsel]

Would you please describe sequence of steps which caused this error. If you have an opportunity to make screenshots of the exception it will be of a great help to us. You may send the screenhots to dmitry.kintsel@gmail.com.

For the quick assistance please send emails to support@artezio.com.

[Emmanuel Benoit]

The sequence :

1.Add a new gadget board in your dashboard : A new gadget board appears with a default board

2.Try to modify the gadget board in order to customize the board you want in your dashboard

3.Gadget board is blank and a javascript issue fires in javascript console

An email has been sent to support.

Regards

[Dmitry Kintsel]

Thanks for your post and email. The problem was fixed in version 1.2.1.1 The new version is available on https://marketplace.atlassian.com/plugins/com.artezio.artjiraboard.jiraboard-plugin

[Sharad Singh]

Actually I was able to do this for old projects which might have created long back in old version jira. I tried comparing old and new projects and actually got issue with project summary.

Go to Project Summary > Change the Project Description > Description Box > Clear it and Update.

It worked for me flawlessly. Hope it helps others.