Cannot add a non-user as watcher

I cannot add an email address as a watcher which is not a JIRA user. I am logged in as JIRA administrator.

2 answers

1 accepted

Hi Omar,

It is indirectly possible using JETI. You add non-jira email addresses to a custom field not to the list of watchers. You can add comma-separated list of email addresses to the same field.

Then you set up JETI notifications with a reference to this custom field as Recipient or Copy Recipient.

After this is configured, JETI will send event notifications to the email addresses in the custom field for each issue. And this is essentially watching as non-jira user.

I hope this helps.

Tibor

Thanks. Makes good sense.

That is not possible in JIRA. You can add individual emails to notitifcation scheme, if you are okay with notifying all project changes.

Thanks! Do you mean not possible even with the JIRA Email This Issue plugin?

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Tuesday in Marketplace Apps

If you’re an Atlassian app developer, you’ll want to know about Atlas Camp!

This September 6-7, hundreds of Atlassian App developers will flock to Barcelona Spain to build skills, discover product roadmaps, meet face-to-face with the Atlassian team, and learn how to extend t...

113 views 0 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you