Hello - I have created an automation rule to Clone an issue when a comment is added to a closed issue.
This is working, however I would like the Cloned issue to have the same reporter as the original issue.
I have tried adding a smart field to the reporter field when the issue is cloned, but this doesn't seem to work.
Is this possible?
Thanks in advance :)
This should work. Can you try
By default it uses the user's key, which might not work if the user was renamed.
Also can you ensure that the reporter field is on the create screen in this project and issue type, and that the rule actor user (visible in rule details) has the right permissions to modify the reporter?
Hey Atlassian community, I help lead engineering at Sentry, an open-source error-tracking and monitoring tool that integrates with Jira. We started using Jira Software Cloud internally last year, a...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs