Can we hide/change the sender name?

We want to use this plugin to easily communicate with external reporters who have no access to our Jira, and we don't want them to see the personal name of the sender (the e-mail should ideally say it is from "xyz support team" or whatever we decide to configure it to).

1 answer

1 accepted

This widget could not be displayed.

Hi Thomas,

This is not possible at the moment. JETI follows the rules of JIRA to build the name (not email!) of the sender. It uses the pattern that is set in JIRA Administration \ General Configuration.

However, I think your request is reasonable. Therefore I entered a feature request here: https://metainf.atlassian.net/browse/JETI-93 you can watch this issue to get updates.

And you can also comment on this issue by detailing your expectations and ideas.

Thank you,

Tibor

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Aug 22, 2018 in Marketplace Apps

How a Marketplace app tech team is achieving gender diversity

Hello! My name is Genevieve Blanch, and I'm the Marketing Manager at RefinedWiki, creators of apps to give teams the tools to customize Atlassian platforms. Currently, 44% of the tech team at Re...

428 views 3 17
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you