Can the "Unresolved tasks" section be removed from emails?

Daniel Eads Community Champion Jul 27, 2016

The emails users receive contain two sections:

  1. Shortly expiring tasks
  2. Unresolved tasks

The "Unresolved tasks" section seems to show tasks that are beyond the configurable date-range for reminders. Can we opt to remove this section from the emails? Some of our users are only interested in seeing the "Shortly expiring tasks" and have a lot of tasks with future dates that they don't really care about seeing in the "Unresolved" section.

1 answer

Hello Daniel,

you have the possibility to uncheck the checkbox "show unexpired tasks with due date" in the task reminder settings. All tasks with a due date beyond the date range won´t be displayed in the email. At the moment it is not possible to send differently configured emails to different users. 

Best regards,

Stefan

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Bridget Sauer
Published Apr 10, 2018 in Marketplace Apps

Learn about how Stefan K. built one of the *first ever* Marketplace apps

In this post you will discover more about the evolution of K15t software, some big topics they're currently focusing on in the app space, and a rare (not not funny!) photo of founders Mike Cannon-Bro...

12,296 views 11 24
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you