Can the "Unresolved tasks" section be removed from emails?

The emails users receive contain two sections:

  1. Shortly expiring tasks
  2. Unresolved tasks

The "Unresolved tasks" section seems to show tasks that are beyond the configurable date-range for reminders. Can we opt to remove this section from the emails? Some of our users are only interested in seeing the "Shortly expiring tasks" and have a lot of tasks with future dates that they don't really care about seeing in the "Unresolved" section.

1 answer

Hello Daniel,

you have the possibility to uncheck the checkbox "show unexpired tasks with due date" in the task reminder settings. All tasks with a due date beyond the date range won´t be displayed in the email. At the moment it is not possible to send differently configured emails to different users. 

Best regards,


Suggest an answer

Log in or Sign up to answer
Community showcase
Published Feb 07, 2019 in Marketplace Apps

A Timeless Love Story

It started as any story starts, on a normal, rainy day.   Admin meets App, and her name was Klok2, and like any first relationship we were both trying to make it work but neither one knew what...

460 views 8 27
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you