Can the "Send Email" action be configured to be sent from a custom address?

The "more options" drop down has a field labeled "from" but it is greyed out. Is this because we have the Lite version or is this not possible change?

1 answer

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Andreas Knecht Community Champion Oct 05, 2017

Hi Jamie,

In Cloud we don't currently allow changing the 'From' field.  There's issues where SPAM filters might kick in, if we change this field yet the e-mail gets sent via our Cloud infrastructure.

We have to improve this by allowing you to change the from name at least, but it might suffer from the same SPAM issues. We've got quite a few higher priority items in our backlog at the moment so it will be a while before we can get to this, but we'll let you know when we get a chance to work on this.


Hi Andreas,

and to allow to use a different email server than codebarrel would not be easier? It would be more welcome from our point of view, now, we are using another add-on, to pick up Automation actions and send email, just to deliver them from our own domain.

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