We are using the Notification Assistant for JIRA to send emails when critical customer issues are created. We also add other email addresses that are firstname.lastname@example.org to send via SMS to our phones but those messages are hard to read because it doesn't handle HTML formatting well. Is there a way to create a new email template for these SMS messages that isn't HTML but does include fields from the ticket? How might this be done?
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Trello is one of the most effective tools for driving your sprints. It's customizable for every Agile team and product owners and Scrum masters (SM) love it. However, Agile teams often struggle with:...
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