This is an excellent add-on it does exactly what we require, the only pesky thing is that our support people forget to hit the "First Response" button.
We use the "Email This Issue" plugin, it would be great if sending an email causes the "First Response" to be set.
Atlas Camp is our developer event which will take place in Barcelona, Spain from the 6th -7th of September . This is a great opportunity to meet other developers and get n...
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