This is an excellent add-on it does exactly what we require, the only pesky thing is that our support people forget to hit the "First Response" button.
We use the "Email This Issue" plugin, it would be great if sending an email causes the "First Response" to be set.
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Trello is one of the most effective tools for driving your sprints. It's customizable for every Agile team and product owners and Scrum masters (SM) love it. However, Agile teams often struggle with:...
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