This is an excellent add-on it does exactly what we require, the only pesky thing is that our support people forget to hit the "First Response" button.
We use the "Email This Issue" plugin, it would be great if sending an email causes the "First Response" to be set.
Hello Atlassian Community! Each month, we run a series of Spotlights to highlight Marketplace vendors and apps that our team thinks this Community would find valuable. In last month's Spotlig...
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