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Can I trigger First Response from an action like sending an email?

Alan O'Keefe
Alan O'Keefe Jan 03, 2018

This is an excellent add-on it does exactly what we require, the only pesky thing is that our support people forget to hit the "First Response" button.

We use the "Email This Issue" plugin, it would be great if sending an email causes the "First Response" to be set.

Regards

 

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