This is an excellent add-on it does exactly what we require, the only pesky thing is that our support people forget to hit the "First Response" button.
We use the "Email This Issue" plugin, it would be great if sending an email causes the "First Response" to be set.
Hi all! My name is Miles and I work on the Marketplace team. We’re looking for better ways to recommend and suggest apps that are truly crowd favorites, so of course we wanted to poll the Community. ...
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