CSV File Import

Is there a plugin besides this one "JIRA Misc Custom Fields" for JIRA instances hosted in the Cloud, because when they export using excel (all fields) it doesn't pick up the Comments field,

4 answers

1 accepted

User has decide to stay with the jira system they have.

1 vote
Jason Worley Atlassian Team Aug 02, 2013

By design, exporting comments into Excel is not possible in OnDemand. That is most likely due to the varying amounts of data being copied into cells.

In any case, the recommended approach is to manually create a backup - you can then retrieve the data for safe keeping or it can be used to import into another JIRA instance for example.

This how-to doc should get you on the right path:

https://confluence.atlassian.com/display/AOD/Exporting+issues

Thank you Jason, I will have the user try this.

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