CFR Part 11 E-Signatures Reports License is not valid

I just added an evaluation version of Part 11 Compliance E-Signatures for JIRA but when I click on configure it reports the following message:

You do not have a valid license installed or the license has expired.

I have uninstalled and reinstalled the plug-in and restarted the server. we're runing version 5.1 of Jira.

Is there any way of find out what is could be causing the issue?

1 answer

Hi Shane -

Just tested this with the latest JIRA release 5.1.4 and it worked.

Did you pull an Evaluation license - and it expired?

Maybe you can try to pull another from the Marketplace?

Please email to if you still can't get this running and we will hunt down the problem for you!



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