Bypassing workflow for issue scheduler

We have tickets firing within the Issue Scheduler plugin but they start at the beginning of the workflow.

Is there any way to bypass parts of the workflow? say the first approval step?

4 answers

1 accepted

You can define a new issue type (for auto-fire issues say Scheduled Job) and attach that new issue type to new workflow (which bypasses the approval checks). Then amend all scheduled issue creating jobs through your plugin to create scheduled jobs using the newly defined issue type.

This way all scheduled jobs will be created with new issue type which will be associated with a workflow that bypasses your additional approval checks.

Hope it helps.

Rahul

I would recommend that you edit the workflow and remove the bits which are faulty.

Please provide more information if you require further assistance on this.

Rahul

Well I can't say that its really faulty. We use that workflow for standard created tickets. but for tickets that auto fire, they are already approved so we just want to try and bypass that step.

I would recommend that you edit the workflow and remove the bits which are faulty.

Please provide more information if you require further assistance on this.

Rahul

Hello,

Unfortunately TheScheduler doesn't allow to bypass some part of the workflow, but we see this as thing to be done in the future. Even if our plugin would have such option we must remember that omitting some part of the workflow may result in inconsistency. Some workflow transitions may have related screens with required fields which user should populate in order to complete transition. If we bypass such transitions then some values for fields may be missing.

Best Regards,

Lucas Kreczmer

Thanks for the feedback Lucas.

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