Botler stops working for no apparent reason

I have created an autoresponder and it works fine in room 1. I recreated it in room 2 and it doesn't work. everything about the recreated one is exactly the same, and other botler services work in it. It just seems really temperamental. Anyone else have similar issues?

2 answers

0 votes
Khanh Nguyen Atlassian Team Aug 24, 2016

Hi @Guy Morton,

Is Botler installed globally on your HipChat group? It is recommended to have Botler installed to individual rooms.

Botler currently does not support global installations.

Sorry about that, it should have been configured to prevent this earlier...

Ah, that makes sense. I noticed it doesn't work globally but it is installed that way.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Feb 07, 2019 in Marketplace Apps

A Timeless Love Story

It started as any story starts, on a normal, rainy day.   Admin meets App, and her name was Klok2, and like any first relationship we were both trying to make it work but neither one knew what...

455 views 8 27
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you