Bonfire Chrome extension doesn't work

[Luca Candela]

It says:

The JIRA server could not found, or the Bonfire plugin is not installed.

Hide details…

Could not determine the Bonfire server plugin version. The URL https://metamarkets.atlassian.net/rest/bonfire/latest/plugin/details responded with a status code of 404

Server URL

[Luca Candela · Accepted solution]

the problem was due to the plugin not working on the server side, probably an effect of the lastes upgrade to on-demand. it's now fixed, I had to reach out to customer support and they did some magic in the background.

[Luca Candela]

the problem was due to the plugin not working on the server side, probably an effect of the lastes upgrade to on-demand. it's now fixed, I had to reach out to customer support and they did some magic in the background.

[Karie Kelly]

There are known issues with Bonfire supporting both Chrome and Safari. If you navigate to their public issue repository and search on Bonfire and Chrome, you will come up with several issues. This is just one where they have said that they won't fix.

https://jira.atlassian.com/browse/BON-1462

They have made alot of improvements in Bonfire (as indicated in this bug report: https://jira.atlassian.com/browse/BON-304) Thus, you might want to make sure you have the lastest Bonfire application and reinstall your Chrome extension.