It's not the same without you
Join the community to find out what other Atlassian users are discussing, debating and creating.
Recently, we received a complaint from a customer who had purchased JIRA OnDemand. On the Marketplace page for our add-on (Flowdock for JIRA), it says "This add-on is free and pre-installed on your OnDemand instance.", and the customer believed that Flowdock is free as well. When they learned that Flowdock (the service) is not free, it resulted in disappointment towards both JIRA and Flowdock.
Would it be possible to somehow improve the copy on the Marketplace page to better communicate that even though an add-on might be free, the integrated service might not be?
Hi Ville,
Could you indicate this by slightly modifying how you describe your add-on in the Marketplace. Perhaps rename it "Flowdock Connector for JIRA"?
That said, we never want to create unnecessary confusion. We'll look at ways to clarify this on the Marketplace.
Cheers,
Dave
It started as any story starts, on a normal, rainy day. Admin meets App, and her name was Klok2, and like any first relationship we were both trying to make it work but neither one knew what...
Connect with like-minded Atlassian users at free events near you!
Find a groupConnect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.
Start an AUGYou're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.