Behaviours plugin affected by latency/timeout?

Hi,

On our JIRA instance we have some validation scripts implemented using the Behaviours plugin. Mostly we use it to restrict field options when editing (ie. allow only certain priorities to be selected for certain projects)

What we have discovered recently is that the Behaviours plugin does not work for our offshore developers/testers. No restrictions are being applied.

When the same users come to the main office and log into JIRA the Behaviours plugin works as expected, and the scripts are firing and restricting/validating as appropriate.

The users log into our JIRA instance in exactly the same manner, regardless of location. All access is via our corporate desktop (Citrix based), browser versions are the same (IE 9 - our corporate browser, javascript enabled and locked down).

Could there be some sort of timeout issue here, whereby the Behaviours plugin scripts gets ignored if network connectivity is a little slow?

I am struggling to see what the discrepancy is between our office and the offshore site that would cause the Behaviours scripts to be disregarded.

Thanks in advance for any help,

Conor 

 

1 answer

0 vote

Is the URL exactly the same in both cases? Can you hit F12 and look for errors in the browser console.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Jul 10, 2018 in Marketplace Apps

If you’re an Atlassian app developer, you’ll want to know about Atlas Camp!

This September 6-7, hundreds of Atlassian App developers will flock to Barcelona Spain to build skills, discover product roadmaps, meet face-to-face with the Atlassian team, and learn how to extend t...

176 views 0 4
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you