Behaviours: making custom field read-only isn't working

[Philip Colmer]

JIRA 6.3.9 with Service Desk 2.2 and Script Runner 3.0.7.

I've got a custom field and I've created a behaviour that should make that field read-only ... except that it doesn't. I can still edit the field. I've tried turning on logging for Behaviours but I cannot find any logging output for the plugin.

Here are the settings I've used:

Use Validator Plugin: Disabled

Guide Workflow: None

Field: Organisation, Optional, Readonly, Shown, Conditions: None.

Mapping: Developer Technical Support (the project), all issue types

Here is the XML:

<config use-validator-plugin="false" name="Read-only organisation" description="Used to make the Organisation field read-only" guideWorkflow="null">
<field id="customfield_10601" required="null" readonly="true" hidden="null"/>
</config>

Not sure what I should be trying/looking at in order to get this working.

[Alejo Villarrubia [Adaptavist] · Accepted solution]

Behaviours is not working with Service Desk, however I think you could open a ticket in https://jamieechlin.atlassian.net to request compatibility.

[Philip Colmer]

Thanks. I've reported it as a bug. https://jamieechlin.atlassian.net/browse/GRV-629.

[Philip Colmer]

Ah - no - if I click on the Edit button, the field is correctly disabled. No, I'm editing the issue just from the Browse URL. So if I hover the mouse pointer over the field, JIRA displays the "Click to Edit" UI. Interestingly, if I *do* click on the Edit button then cancel, JIRA does (correctly) disable inline editing of that field.

[Alejo Villarrubia [Adaptavist]]

How are you editing the issue? By clicking in the Edit button of the issue?

[Philip Colmer]

I've updated my question with the additional infomation.

[Alejo Villarrubia [Adaptavist]]

could you please share your code?