Behaviours: making custom field read-only isn't working

JIRA 6.3.9 with Service Desk 2.2 and Script Runner 3.0.7.

I've got a custom field and I've created a behaviour that should make that field read-only ... except that it doesn't. I can still edit the field. I've tried turning on logging for Behaviours but I cannot find any logging output for the plugin.

Here are the settings I've used:

Use Validator Plugin: Disabled

Guide Workflow: None

Field: Organisation, Optional, Readonly, Shown, Conditions: None.

Mapping: Developer Technical Support (the project), all issue types

Here is the XML:

<config use-validator-plugin="false" name="Read-only organisation" description="Used to make the Organisation field read-only" guideWorkflow="null">
<field id="customfield_10601" required="null" readonly="true" hidden="null"/>
</config>

Not sure what I should be trying/looking at in order to get this working.

 

5 answers

1 accepted

Behaviours is not working with Service Desk, however I think you could open a ticket in https://jamieechlin.atlassian.net to request compatibility.

could you please share your code?

I've updated my question with the additional infomation.

How are you editing the issue? By clicking in the Edit button of the issue?

Ah - no - if I click on the Edit button, the field is correctly disabled. No, I'm editing the issue just from the Browse URL. So if I hover the mouse pointer over the field, JIRA displays the "Click to Edit" UI. Interestingly, if I *do* click on the Edit button then cancel, JIRA does (correctly) disable inline editing of that field.

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