Automation for Jira does not add information tuo created substasks

I'm trying to copy custom fields values from parent issues to subtasks description field.

 

The same setting work if I run a manual edit issue rule for the parent issue afterwards. The description field gets all the data nicely . But the same rules won't work on with my trigger Issue Created  Then: Create issue x2 with same configuration to summary and description field.

 

Anyone got ideas what's wrong in the setup?

1 answer

0 votes
Scott Harwood Community Champion Oct 03, 2017

Hi Vesa,

Here is a really basic example of how to do that. Perhaps I am not covering you use case correctly though.

Screen Shot 2017-10-04 at 9.42.23 am.png

If the above doesn't solve your issue, or I have missed something, can you please raise a request with us at support and we can go further into your specific use case.

https://codebarrel.atlassian.net/servicedesk/customer/portal/1

 

Thanks,

Scott

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