I have two projects, let's call them A and B. It rarely happens that some tasks in A project needs some additional work in project B. In this case, I have created an automation to duplicate the issue in project B and link it. This works like charm. Now, I want to do the following (I have 3 different scenarios to achieve the same):
- [project A] if the linked issue is closed, transition the issue to another status.
- [project B] if there is an issue closed and if there is a linked issue to project A then transition the linked issue in project A to another status
- [project B] if there is an issue closed and if there is a linked issue to project A then trigger an event
if the event is triggered, transition the linked issue to another status in project A
I tried to implement above ideas from top to bottom but I couldn't achieve any of those using automation for jira add-on. The first one, implementing the if part is easy but I couldn't figure out how to transition the linked issue (ideally with some criteria like if the linked issue is in project A). The second one is similar to the first one. The third one, triggering an event is feasible but trigger somehow needs to know which issue has triggered it so that it can check the linked issue then transition that issue into another status.
Could anyone help me how to achieve this? Either by guiding me implementing on of those 3 ideas or giving a fourth option.
I have just tried what you have described but there is still something missing. The audit log says that "No related issues could be found". I believe it simply says there is no link found in the RND-407? But actually there is a linked issue. Can you shed some light please?
Note that the linked issue is in another project.
Hey Atlassian community, I help lead engineering at Sentry, an open-source error-tracking and monitoring tool that integrates with Jira. We started using Jira Software Cloud internally last year, a...
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