Automatically set resolution

Hello, 

 

We are interested in implementing this add-on, but I was looking at the details and did not see an answer to this.

 

Is it possible to set the automation rules to set a resolution based on specific rules? I can see that you can set a transition, but it's unclear whether a resolution can be set.

 

Thanks!

2 answers

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Scott Harwood Community Champion Aug 06, 2017

Yes, this can easily be done via the edit issue action.

Screen Shot 2017-08-07 at 10.45.23 am.png

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Daniel Eads Community Champion Aug 06, 2017

During the workflow transition, you can use a post-function to set a particular resolution. Then when you call the transition from the automation plugin, the workflow transition will set the resolution.

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