Automatically set resolution



We are interested in implementing this add-on, but I was looking at the details and did not see an answer to this.


Is it possible to set the automation rules to set a resolution based on specific rules? I can see that you can set a transition, but it's unclear whether a resolution can be set.



2 answers

1 vote
Scott Harwood Community Champion Aug 06, 2017

Yes, this can easily be done via the edit issue action.

Screen Shot 2017-08-07 at 10.45.23 am.png

During the workflow transition, you can use a post-function to set a particular resolution. Then when you call the transition from the automation plugin, the workflow transition will set the resolution.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 29, 2018 in Marketplace Apps

How to set up an incident workflow from the VP of Engineering at Sentry

Hey Atlassian community, I help lead engineering at Sentry, an open-source error-tracking and monitoring tool that integrates with Jira. We started using Jira Software Cloud internally last year, a...

1,130 views 0 8
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you