We use ZenDesk as part of our support but have to escalate tickets to Dev via the Jira integration.
These land in the backlog, but I want to automatically place them within an Epic that we are using for escalations.
What are the best options with Jira cloud for doing this?
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Atlas Camp is our developer event which will take place in Barcelona, Spain from the 6th -7th of September . This is a great opportunity to meet other developers and get n...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
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