We use ZenDesk as part of our support but have to escalate tickets to Dev via the Jira integration.
These land in the backlog, but I want to automatically place them within an Epic that we are using for escalations.
What are the best options with Jira cloud for doing this?
Hello! My name is Genevieve Blanch, and I'm the Marketing Manager at RefinedWiki, creators of apps to give teams the tools to customize Atlassian platforms. Currently, 44% of the tech team at Re...
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