I am trying to see if your plugin (which I am using for other stuff) will allow me to create an automation rule to automatically move an issue to closed/resolved or last transition in a workflow after a pre-configured amount of time.
Use Case: We have Issues sitting in Resolved state (closed is final step) that I want to have moved to Closed automatically after 7 days.
Can this be done?
Yes you should be able to set this up with the help of our 'Scheduled' trigger.
The rule would look something like this:
The way this works is that the trigger will try to find all issues once per day that are currently 'Resolved' and haven't been updated for longer than 7days. Only the ones matching this search are then moved to closed.
Hope this helps!
Hello! My name is Genevieve Blanch, and I'm the Marketing Manager at RefinedWiki, creators of apps to give teams the tools to customize Atlassian platforms. Currently, 44% of the tech team at Re...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG