Atlassian wiki preview is not displayed same on instant website when published

[Turan Gurler]

Hi, 

We're trying Atlassian Wiki for on our domain; but when we create a page using macros; they do not look same on our own domain. We tried to add css and javascript from custom css and javascript input; but the result is still same. How can we solve that?

Check the differences from following images: 

Code Block:

/wiki/spaces/ link:

Custom Domain Link:

It's also the same for tables:

Wiki Preview:

Custom Domain:

[Geoff]

Thanks for tagging us in @Shannon S

@Turan Gurler yes, there are differences between the source and generated sites.

For code highlighting we've got an example of some custom javascript you can add to a site to enable it at the bottom of this page: https://docs.glintech.com/instant-websites-for-confluence/instant-websites-for-confluence-cloud/customer-examples/

Not all macros are supported, but we love to hear from customers so we know which ones they'd like. From the looks of it you're using {expand} and {panel} macros.

I've created https://glintech.atlassian.net/browse/IW-218 and https://glintech.atlassian.net/browse/IW-219 for those two macros respectively and we're looking to incorporate syntax highlighting as a default option (so it won't require the additional javascript).

Hope that helps

Geoff

[Turan Gurler]

Thanks Geoff; also we currently use Livesearch & Code Block macros; they look completely different in custom domain of instant website.

Can you give me deadline for these fix? We are currently using trial version; if the bugs will be resolved; we are thinking to continue from premium version.

Best,

Turan

[Turan Gurler]

Note: I have added custom javascript that you send for code Adding a Code Block but it does not work.

Here is the page that we use code block macro:

http://help.pagos.com/developers/api/getting-started/

[Geoff]

Hi Turan,

Sorry but I'm unable to provide you with a timeline for these fixes at this stage. 

Out of interest, is there a reason you don't just enable anonymous access to your Confluence space and use that?

Instant Websites isn't mean to be an exact replication of a space, so if you're using a lot of macros or want that exact 1 to 1 replication it may not be the best approach.

Geoff

[Turan Gurler]

Hi Geoff, 

Thanks for the answer. But in that case, we won't be able to use our own domain, right?

We actually want to use our own domain with same ui / ux .

Best,

Turan

[Shannon S]

Turan,

Can you please clarify what exactly you're trying to do? I don't understand what you're referring to about Instant Website and your own domain. 

Can you let me know the versions of Confluence you are working with as well?

Regards,

Shannon

[Turan Gurler]

Thanks for reply; how can i check version? Our url is: http://help.pagos.com/ I mean that we cannot see exact ui on our custom domain. The look and ux is different from the editor section( https://pagosinc.atlassian.net/wiki/spaces/SSWEB/overview)

You can check differences for these links (scroll to bottom):

https://pagosinc.atlassian.net/wiki/spaces/SSWEB/pages/33221/Getting+Started

http://help.pagos.com/developers/api/getting-started/

[Shannon S]

Turan,

Thank you. I wasn't familiar with Instant Websites but I see now that it's an add-on for Cloud and Server.

If you have the add-on installed on your Cloud instance as well, and it's not working, then you will want to check with the add-on provider to see what the problem might be.

I've tagged them on this question so they will be able to assist you further.

Regards,

Shannon