Atlassian plugins support- Atlassian or vendors?

Would Atlassian be responsible for the plugins that are in the invoice or how are they handled (indemnity). If not who would be supporting the plugins.

We are currently using GIT Integration for Jira, Zephyr for Jira, Draw IO for confluence.


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Atlassian act as a re-seller for add-ons, and do not support them directly (obviously, excepting the ones they own)

If you have issues with add-ons, your support calls should go to the vendors.

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